E-mail

AiPBX sends e-mail through the local postfix: fax-to-e-mail, voicemail notifications, user invitations, password resets and 2FA messages.

Relay

Most networks do not let servers deliver mail directly. Set a relay on System → E-Mail:

Saving stores the settings and updates postfix through aipbx-priv (relayhost, TLS level, SASL). Verify on the Test tab of the same page (Send Test E-Mail).

Sender addresses: the portal sender (invitations, password e-mails) and the fax sender are set on the same page.

Templates

System → E-Mail → Templates holds the text of every e-mail AiPBX sends: the account invitation, the sign-in / password link, password reset, new voicemail, fax received, fax delivered, fax not delivered and the test e-mail.

• All of them share one frame: the logo, name, subtitle and colour from Brand settings. The logo is sent inline with the message, so it shows without loading anything from the server (PNG, JPG or GIF; an SVG logo is left out of e-mails).
• Language: a portal user gets the e-mail in their own interface language. Recipients without an account (fax unit addresses) get the language for recipients without an account set on the same page; until it is set, the first administrator's language is used.
• A template you have not changed uses the built-in text of that language. Changing it stores your version for that one language; Reset to built-in text removes it again.
• The text may use paragraphs, bold, italic, links and lists. Other markup is removed when you save. Values in braces such as {name} or {caller} are filled in when the mail is sent; the buttons under the editor insert them. {reset_button}, {account_details} and {mobile_section} are ready-made parts (a button, the account box, the mobile app box).
• The preview and Send me a test use example values and the text as it is in the editor, saved or not.

Voicemail e-mails: Asterisk hands each notification to bin/voicemail_mail.php (mailcmd, written to /etc/asterisk/pbx/voicemail_general.conf), which sends the New voicemail template with the recording attached. If that fails, the message Asterisk built is delivered unchanged, so a notification is not lost, also when the script stops early (database unreachable, PHP error). journalctl -t aipbx-voicemail shows each notification: handed to sendmail, or why the original was sent instead. No line there for a new voicemail means Asterisk sent nothing: check that the user has an e-mail address and the e-mail switch on (My Phone → Voicemail), then Apply.

Checking delivery

tail -f /var/log/mail.log     # delivery attempts and relay responses
mailq                         # queued messages
postconf -h relayhost         # the relay postfix is using