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External Databases3

External Database Connections

Securely store encrypted credentials for external MySQL/MariaDB and PostgreSQL databases. Used by IVR Data Steps for caller lookups and routing, as well as by custom plugins.

Security Recommendation: Always configure dedicated read-only user accounts on your external database servers.
Connection NameDriverTargetTest StatusStatusActions
CRM (MySQL)
User: pbx_ro
 MySQL / MariaDB
crm-db.northwind.example:3306
DB: crm
 OK
2026-11-06 21:36:44
 Active
ERP (PostgreSQL)
User: pbx
 PostgreSQL
erp.northwind.example:5432
DB: erp
 OK
2026-11-06 20:36:44
 Active
Orders (MSSQL)
User: ivr
 MySQL / MariaDB
192.0.2.50:3306
DB: orders
 — Disabled