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Keypad
Announcements & MOH
Voice Announcements

Voice Announcement Manager Guide

Manages the audio recordings (WAV) used in IVR greeting menus and after-hours forwarding.
- WaveSurfer Player: listen to and download uploaded announcements as a waveform in the browser.
- Automatic Conversion: uploaded audio is automatically processed into Asterisk-compatible 8kHz 16-bit mono WAV format.
#AnnouncementExt.Audio FileSize / DateStatus
#4 After hours — custom/closed 31.3 KB | 06.10.2026 20:47
#3 All agents busy — custom/busy Available
#2 Holiday closure — custom/holiday 31.3 KB | 06.10.2026 20:47
#1 Welcome to Northwind — custom/welcome 31.3 KB | 06.10.2026 20:47
MOH Classes & Hold Music

Music on Hold (MOH) Guide

Manages the music-on-hold classes and music files callers hear while waiting in a queue.
Changes are automatically synced to Asterisk's musiconhold.conf configuration.
#MOH ClassDirectoryModeSortFiles
#1 default /var/lib/asterisk/moh files alpha 5 Tracks
#2 custom /var/lib/asterisk/moh/custom files alpha 0 Tracks
Official Asterisk Sound Packs

Asterisk sound packs

Downloads and installs Asterisk's official system prompts and hold music from downloads.asterisk.org. Each pack is one language in one format; Asterisk plays the format matching the call's codec and transcodes otherwise (g722 for G.722, ulaw/alaw for carriers).
- Core: system prompts, digits, voicemail. Extra: additional prompts; the same language's core pack must be installed first.
- Hold music (opsound): installed into /var/lib/asterisk/moh/opsound; to play it, create a MOH class named opsound on the Music on Hold tab.
- Türkçe (AiPBX): AiPBX's own Turkish prompts (GitHub release, SHA256 verified); the default language is Turkish, so removing them silences the system prompts. Removing deletes only the files the pack installed.
PackLanguageFormatVersionFilesInstalled
Operation log