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User Roles & Module Permission Management
Role & Permission Management Guide
Configures user groups' access permissions (View, Access, Edit, Delete) to system modules in detail.
- System Roles: admin, read_only_admin, cc_agent, fax_user, user are base protected roles.
- Custom Roles: New roles can be defined for specific needs, with module-level permissions customized.
#
Role ID
Role
Description
Users
Type
Actions
#1
admin
Admin
Full-access system administrator
1 Users
System Protected
#2
read_only_admin
Viewer
Can view every panel but cannot edit or delete
1 Users
System Protected
#3
cc_agent
Agent
Agent desk, break management and call recordings
3 Users
System Protected
#4
fax_user
Fax
Incoming/outgoing fax management and sending faxes
0 Users
System Protected
#5
cc_manager
Queue Manager
Call centre live monitoring, queues, agents, breaks and reports
1 Users
System Protected
#6
user
User
My Phone, directory, chat and own call history (no fax or call centre access)
4 Users
System Protected
Role Permission Matrix
Open Source License & Telecom Disclaimer
AiPBX is free and open-source software released under the MIT License and provided "AS IS" without warranty of any kind. By operating this PBX system, you acknowledge and agree to the following terms:
No Warranty (MIT License): The authors and contributors shall not be liable for any direct, indirect, or consequential damages arising from the use of this software.
Emergency Calls (112 / 911 / 999): AiPBX is not a certified emergency call service. Power, internet, or SIP trunk outages may prevent emergency calls. Always maintain an independent emergency line.
Telecom Billing & Toll Fraud: Securing server access, enforcing strong SIP/admin credentials, and restricting outbound routes are your sole responsibility. The authors are not liable for carrier charges or toll fraud.
Privacy & Recording Compliance (GDPR / KVKK): Enabling call recording, fax archiving, or AI transcription requires complying with applicable caller-consent and data protection laws in your jurisdiction.