Keypad
Feature Code (Star Code) Management
Feature Code Module Guide
Manages shortcut codes dialed from the phone (like*78): Do Not Disturb (DND), Call Forwarding, Group/Directed Call Pickup, Call Spy, Queue Login/Logout (*81<queue id> / *80<queue id>), Queue Pause / Unpause (*22<break id> / *23).Each code's code (regular codes must start with
*, codes with a variable parameter with _*) and which roles can use it (blank = everyone) can be changed. The behavior itself (what it does) is fixed — no new behavior type can be added, only these codes can be edited.Assigning a "pickup group" to users is done from the User Management page. To see who has DND/forwarding enabled, check the Active Feature Codes report.
| Title | Code | Status | Actions |
|---|---|---|---|
| Queue break (with break ID, *22<id>) | *22<mola id> |
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| End queue break (*23) | *23 |
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| Call whisper | *91 |
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| Call barge | *92 |
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| My voicemail | *97 |
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| Voicemail login | *98 |
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| Conference room login (*9 / #9) | #9<room no> |
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| Do Not Disturb (DND) on/off | *78 |
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| Set call forwarding | *72 |
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| Cancel call forwarding | *73 |
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| Group call pickup | *20 |
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| Directed call pickup | *21 |
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| Call listening (spy) | *90 |
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| Queue login (with queue ID, *81<id>) | *81<kuyruk id> |
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| Queue logout (with queue ID, *80<id>) | *80<kuyruk id> |
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